These days, it only takes a few seconds to search for a flooring contractor in your area.
However, it’s not a surefire way of finding a reliable company.
Professional floor installation can be quite costly.
As such, make sure you only hire an experienced, licensed, and insured contractor.
Instead of just searching online, ask your relatives and coworkers for recommendations.
Go over your stacks of brochures and visit business review sites as well.
Narrow down your search to those with at least 20 online reviews, more than half of which should be positive.
Make a shortlist of around three contractors. Next, call them one by one and ask them the following questions.
1. How long has the firm been in the industry?
Their experience doesn’t just reflect their workmanship.
It will also give you an idea about how many manufacturers and suppliers they’ve dealt with over time.
As always, the more experienced ones are better.
`They wouldn’t last that long if they don’t manage the changing trends.
2. What kinds of flooring material do they offer?
Even inexperienced contractors can mention hardwood, tile, vinyl and laminate, so try to press them for further details about such materials.
Ask if they have suppliers for each material as well.
3. Do they charge for the quote?
In some contractors’ websites, they tend to offer free quotes.
More often than not, such quotes are not that reliable because of the limited info it requires from users.
Yet, you may be tempted to use them because they give you an idea about the cost of the job.
Instead of such tools, refer to the contractor’s representative for a quote. Tell what kind of floor you wish to have.
Indicate if you also have a specific design in mind.
4. Do they offer discounts?
The usual downside to hiring experienced contractors is their higher service fees. It’s only fitting and normal.
However, don’t hesitate to ask if they offer discounts. Before that, you might want to negotiate about the price.
5. Can they offer references?
Any good contractor has a list of residential and commercial spaces they’ve worked on and are happy to share.
You can already find some of them in their respective websites.
However, you may still ask for those they haven’t mentioned. Inquire about their latest finished work as well.
6. What kind of certifications do they have?
Organizations of flooring companies like the National Wood Flooring Association are there to help ensure the quality of each member’s work.
They’re also there to encourage the members to learn new skills, master safety procedures and discover interior design trends.
To establish their reliability, the contractors often talk about their affiliations.
Once you’ve heard about such, ask about the certifications they earned while being members.
You should also dig deeper about the compliance certifications they have for safe workmanship.
7. What does their insurance cover?
Accidents may happen.
Make sure you won’t have to incur additional expenses by paying for the damage or injuries brought about by the flooring job.
Your contractor should have an insurance that covers expenses for managing damages and injuries.
8. What does their warranty cover and how long does it last?
Flooring materials have warranty themselves, which may or may not be connected to the warranty for the installation job.
To be sure, request clarifications from the contractor.
Aside from that, take note of the warranty period and the conditions.
9. What are the sets of equipment they use for the job?
Will they bring a truck and dumpster in your neighborhood to deliver materials and to collect waste? Depending on the equipment they bring, you may need to get the necessary permits.
It’s also ideal to inform your neighbors at least.
10. What is their cleaning protocol?
You may be expecting that the contractor will manage the mess involved in the job.
While you have every reason to do so, you should know that some contractors don’t want to deal with the cleaning.
They may wipe the dirt and dust in your new floor, but they may leave the collected waste in your yard.
To get some assurance, better ask your would-be contractors so you can prepare for the cleaning chores.
Better yet, hire the one with the detailed disposal procedure, especially when the waste involves your old floors.
Don’t forget to tell them your expectations. Explain your concerns—from the design to the possible maintenance.
Ask about how long it will take them to finish the job as well.
If you’re satisfied with the answers, secure a quote from the flooring contractor. You may have to pay a fee though.
Afterwards, you may accept them.